Timeframe: You have 7 days from the date of delivery to initiate a return or exchange.
Condition: Items must be unworn, unwashed, and in their original condition, with tags attached and packaging intact.
Return Options
Store Credit Only: Due to the nature of our drop model, we do not offer refunds. Returns will be processed for store credit, which can be used toward any future purchase.
Exchange Options
Size Exchanges: If you need a different size, exchanges will be offered only if the requested size is available.
How to Initiate a Return or Exchange
Visit notyethome.co/apps/redo/account
Additional Information
Customers are responsible for return shipping costs.
Store credit will be issued once the returned item is received and inspected.
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